Our guarantees, in plain English

Every new patient inquiry gets a reply in under 60 seconds, 24/7. Miss it in any month and that month is free.

01What we promise

Every new patient inquiry from your web forms, Facebook and Instagram gets a reply in under 60 seconds, any hour, any day.

02How it's measured

From the moment the inquiry reaches us to the first reply going out. Every reply time is in your Monday Report.

03What we need from you

Forms and ad accounts connected the way we set them up in your first week, and your OK on the answers within 48 hours.

04If we miss

If any inquiry waits longer than 60 seconds in a month, that month's Night Shift fee is free.

05What doesn't count

Inquiries outside the channels we connected, spam or non-patient messages, outages at a carrier or platform such as Meta or Google, and replies the law requires us to hold, such as a follow-up text during a state's quiet hours.

10 new implant patients who book and show up within 90 days of the ads going live. If we miss, the monthly fee drops to $0 until we do.

01What we promise

10 new implant patients who book and show up within 90 days of your ads going live.

02Who counts

Someone new who asked about implants through our ads or pages, booked an appointment, and showed up.

03What we need from you

You keep the agreed ad budget running, keep appointment slots open, and get back to the people we hand over within one business day.

04What it doesn't cover

Whether a patient goes ahead with treatment, or how much revenue you make. Those depend on things we don't control.

05If we miss

Your monthly fee drops to $0 until you have 10. Ad spend stays yours, paid directly to Facebook and Google.