02Your front desk is with patients. We'll answer the next one.
Every inquiry gets a text in under a minute, and your after-hours calls get answered. If someone asks us to call, we call within 5 minutes during normal calling hours, or first thing next morning.
The practice that answers first usually wins.
Someone fills in a form at 9:42 at night. Your front desk calls back the next afternoon. By then she's stopped picking up, or she's already booked somewhere else.
How it works
- 01
We write the answers together
What gets said, what can be answered, and when your team takes over.
- 02
Set up in your accounts
The assistant, its phone number and everything around it belong to you.
- 03
You try to break it
Text it, call it, ask it awkward questions. Nothing goes live until you're happy.
- 04
We listen every week
Every conversation is recorded and summarized, and we tighten the answers as we go.
Under 60 sec
Example, for a fictional practice.
What's included
- A text in under 60 seconds
- After-hours calls answered
- Call-backs on request
- The questions you'd ask
- Straight into your calendar
- Handed to a person when needed
Common questions
Will patients know it's not a person?
It says which practice it's answering for and sounds natural. If someone asks whether it's an AI, it answers honestly, and it hands over to your team the second someone wants a person.
Does it ever call people who didn't ask?
No. It texts back people who reached out, answers people who call, and only calls someone who asks for a call, during normal calling hours.
Will it give clinical advice or quote prices?
No clinical advice, ever. It only talks about cost in the exact words you approve.
Do we keep it if we stop working with you?
Yes. It's set up in accounts you own.
Works well with
Let's find out how many implant patients you're missing.
A 20-minute call. We look at your current numbers and tell you straight what's realistic. If we're not a fit, we'll say so.